COVID-19 Update

Namashkar,

We are here to let you know that your health and safety, and that of our colleagues is imperative to us. In light of the current unfortunate events, we are actively monitoring the situation regarding the spread of the Novel Coronavirus (COVID–19), including related guidance provided by the government and health care agencies, and are following protocols issued by the government and authorities in the locations of our presence.

Confident in our care

Providing a safe and clean environment for our guests and colleagues is always a top priority for Cygnett hotels – even more so today. We remain committed to upholding the highest standards of cleanliness and want you to feel at ease when you visit Cygnett hotels, knowing you’ll experience the quality you expect from the Cygnett brand.

1. Associate Health, Safety and Knowledge: Our associates have been trained in processes of hygiene protocol and are receiving enhanced training on health & safety measures relevant to the current situation.

2. Cleaning Products, Processes, and Protocols: All hotels are adhering to special sanitizing and disinfecting protocols with particular attention being paid to high-touch items, surfaces, and fixtures, with increased frequency and intensity of cleaning public spaces and back of the house areas. Procedures are in place in case there is a suspected or confirmed case among our guests or colleagues.

We Would also advise that you stay updated with the latest information from the relevant authorities to travel safer. The World Health Organization provides extensive and authoritative information on protection and safety protocols about COVID-19.

Cancellation Policy

We understand the need for increased flexibility with your trip. All Cygnett Hotels & Resorts are waiving individual cancellation fees and are honoring free cancellation on the same day till 31st of March 2020.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

We are here for you always! Our guests can reach out to us at any time at
Toll-Free: 1800 2122 350
Reservations: +91 8595 450 450 | +91 9595 192 192
Email: centralreservations@cygnetthotels.com

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