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Our Team

A visionary, innovative and passionate leadership is the most important asset in today's highly competitive and dynamic hospitality industry. Adding several years of invaluable industry experience to the mix defines the difference between great concepts and their actualization. At Cygnett Hotels & Resorts we firmly believe that our success is driven by delivering exceptional value for all our stakeholders.

Contact us with your queries at corporate@cygnetthotels.com

Sarbendra Sarkar
Managing Director & Founder, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Sarbendra, a HM graduate, MBA, Executive Education and Professional Development Program from Cornell University, has 20 years of diversified hospitality management expertise, being associated with leading hotel groups like IHG, ITC Hotels, Starwood hotels, Marriott and Louvre hotels group. His experience encompasses all aspects of the hotel operations, project development, business development and brand management.

Expertise

Sarbendra has established himself as a trusted ‘turn around expert’; he enjoys the challenge of converting loss into profit. Having worked within the corporate structure of leading hotel companies, his immense knowledge is supported by very sound implementation capabilities in operations management, and project & site management. He is proficient in strategic planning, resource planning, conceptualization of unique food & beverage concepts, Budgeting and Control, Sales and Marketing strategy, Human Resource Management with specialized Training methodology and Relationship Management.

Alok Verma
Chief Executive Officer, Cygnett Hotels & Resorts Pvt.Ltd. Experience

Alok Verma has joined the Cygnett Group of Hotels as Chief Operating Officer-South Asia. A Graduate and Diploma in Hotel Management Catering Technology from IHM – Mumbai, Alok has more than three decades of rich professional experience with ITC hotels, Starwood, Marriot etc. He was also associated with Destination Management Company – Travelpack, UK, handling Inbound, Outbound and Charter operations in Goa for a short stint. Before joining Cygnett, he was the operation Head of all properties under ITC Fortune Group.

Expertise

Alok’s skills cover wide range Business Development, Operations, Pre-Opening, Launch of New Hotels, Alliance Management feasibility of the project, Financial Operations Management & Financial Planning & Strategy. He leads the entire Operations & Business Development of the group.

Ajay Markan
Corporate Chef – Cygnett Hotels & Resorts Pvt. Ltd. Experience

Ajay Markan is a seasoned hospitality veteran with 32 years of dynamic experience with leading hotels and hotel chains of the world, of which 15 eventful years has been abroad. Designated as MasterChef ( Corporate resources ) at a leading hotel Group in India, Mr. Markan is a passionate innovator known for out of the box ideas and sharp business sense, a rare combination that has been instrumental in boosting bottomlines and growth (while reducing food & labor costs) for every team he has been associated with. Winner of several awards, accolades and letters of appreciation, Mr. Markan’s fans and peers count on him for perfection in every dish, delivering under pressure, and creating gourmet experiences that linger long after the meal is over.

Expertise

Ajay Markan is much more than an acclaimed masterchef, donning several hats. High volume operations, Creative Menu Development, Fine Dining/ A la carte / Banquet Service, Price Structuring & Cost Containment, Team Building & Training, Planning Special Events, Quality Control, Profit Enhancement, Safety & Sanitation, Systems Automation, Inventory/ Purchasing, Guest Relations and Product Development are some of the areas he straddles with aplomb.

Ashok Chowdhry
Director-Technical & Projects, Cygnett Hotels & Resorts Pvt.Ltd. Experience

Ashok, an engineering graduate from Regional Engineering College, Warangal, Andhra Pradesh has profound knowledge and immense all round expertise in providing technical consultancy in hotels. Starting his career with shipping company that lasted for more than a decade he gained experience in engineering operations and hotel projects build up.

Expertise

A distinguished career spanning for almost three decades with ITC hotels he rose to the rank of GM-Technical & Projects with Fortune Hotels. Ashok had been instrumental is providing Technical and Project assistance to almost 40 hotel projects pan India, keys ranging from 40-150. His key strengths lies in design optimization; meet project deadlines; maintain economical cost, exquisite space management and integration of all related services.

Deepak Prasad
Chief Technology & Strategy Advisor, Cygnett Hotels & Resorts Pvt.Ltd. Experience

A graduate in Electronics & Communications Engineering from Birla Institute of Technology, Mesra and an MBA from Faculty of Management Studies, Delhi University, Deepak’s extensive experience is drawn from his work in the IT sector – where he has worked with industry leaders such as HCL, Pertech Computers and most recently with SafeNet (a Gemalto company), a global leader in the information security space.

Expertise

Deepak is a seasoned business leader with over 30 years of experience in the IT industry building high performance organizations across diverse functions including Customer Service, Engineering, Sales, Manufacturing and Country Operations. He has been instrumental in building start-ups as well as billion $$ global organizations, and has working with teams across multiple geographies and time zones.

In his most recent role, Deepak was the General Manager (India Business Operations) at SafeNet Infotech(a Gemalto company) where he helped a virtual Indian start-up organization evolve to a global center of excellence, contributing in engineering, sales and customer service.

Sharad Gupta
Corporate Finance Controller, Cygnett Hotels & Resorts Pvt.Ltd. Experience

Sharad is from Cambridge School with Post Graduation in Commerce from Delhi University. He is MBA with exposure to Audits & Controls in Hospitality Industry. He possess 6 year experience of Networking and working on Super Computer Cray XMP 1/4 with further more than two and a half decades with Hospitality Industry. The leading Hotel Groups with whom he has been associated with are Best Western, ITDC and ITC Fortune.

Expertise

Finance is his Forte. Expertise in areas of Financial Control, Budgeting, Risk Management, Business & Strategic Finance, Compliances & Tax Advisory. Due diligence and Process Management / Controls in Hotel Industry are the prime areas of Interest. Possess expertise in Man Management, liaisoning and building relationships with his soft & firm communication skills. Apart of Brain Storming at work, his Hobbies includes Philately and long drives.

Rishi Anand
Corporate CRS Manager, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Rishi Anand is Post Graduate Diploma holder in International Business Operations with an extensive experience of over 12 years in the Rooms Division department. During his career he has been associated with Fern Hotels and Resorts under Concept Hospitality and ITC Group.

Expertise

Rishi, a result oriented professional has hands on experience and knowledge of Reservations, Front office & Sales. His relationships with Travel Agents & Corporate Houses have contributed greatly in generating incremental room nights at a property level. Rishi brings with him a rich expertise including handling Cloud-based software, channel management, centralized hotel reservation systems and identifying online channels that deliver the most value.

Badrul Huda Khan
Corporate Revenue Manager, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Badrul Huda Khan, holding an MBA in Finance and Masters in Tourism, has been associated with the travel & hospitality sector for a decade. His academic accomplishments also include Airlines Revenue Management from IATA Training & Development Institute. A Certified Channel Management professional, Badrul started his career with Travelite, Starcon and Interglobe Technologies. He then moved to become an Online Distribution & E- Commerce Manager for hospitality brands like Pride Hotels and India Group of Hotels.

Expertise

Badrul’s expertise combines invaluable knowledge of both the tourism and hospitality industries. He is a respected authority on revenue management, on-line distribution & e-Commerce, inventory control, yield management, GDS Distribution, channel Management, competitive pricing and OTA Distribution.

Sukanto Ghosh
Business Development Manager, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Sukanto, an HM graduate from Durgapur (West Bengal), with successful 15 years in the hospitality Industry. He spent half of his tenure with Fortune Hotels (Member of ITC hotel). He also worked with Carlson hotels, Sarovar hotels and Choice group of hotels. He also has experience in strategic decisions and expertise in planning.

Expertise

Sukanto understands the essence of hospitality and always emphasizes the quality of guest experience above all. His expertise is not only F&B, building and nurturing inter-departmental relationships but also in handing both the pre-launch and post-launch of the hotels. With his added skills as a business strategist to negotiate and execute new deals for the company, he is a result oriented professional.

Sarmistha Sengupta
Manager, Human Resources, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Sarmistha holds a Masters in Business Management in Human Resources has had a prolific career spanning seven years in the hospitality industry. She is trained in ‘Train the Trainer’ and ‘Spirit of Hospitality’. She has worked extensively with Concept Hospitality and with leading MBA institutes.

Expertise

Sarmistha possesses a natural mastery over effective communication and she finds it easy to connect and establish productive relationships with colleagues. These skills further her eminent qualification for her role as HR manager. Her expertise in HR and training includes HR policies and process implementation, manpower planning, recruitments, payroll management, performance management and spearheading employee welfare activities.

Roger Bloss
Founder, President, Chief Executive Officer, Vantage Hospitality Inc.

Vantage Hospitality Group Inc.
Experience

Roger has more than 40 years of experience in the hospitality industry, starting in the business as a teenager. After serving in executive positions with major hotel franchise companies, Roger and his partners started the Vantage Hospitality Group in 1996. His vision was to develop a national hotel chain based on an innovative membership model. Indeed, he led a revolution in the industry and changed the way franchises were operated. The group has only grown from strength to strength since its launch from launching America’s Best Value Inn as a national hotel chain in 1999 to becoming the 8th largest hotel company in the world with 11 brands and over a 1000 hotels.

Expertise

Innovation born of radical but intelligent thought is Roger’s area of expertise. He created Vantage’s innovative Freestyle® Brand Affiliation Model, offering hoteliers ‘A Voice and a Vote’, in the brand’s direction (including setting the fees members pay to the brand); low, flat fees; and flexible contracts. Unheard of in the industry, the successful model earned Bloss Lodging Magazine’s “Innovator of the Year” award in 2006 and 2010.

Bill Hanley
Group President of Lexington by Vantage, Vantage Hospitality Group Inc. Experience

As Group President of Lexington, Bill Hanley brings a wealth of hospitality industry experience and a proven track record of revenue generation, value creation, and innovative growth to Vantage Hospitality. Before coming to Vantage, Bill served as the Managing Director and COO of the International Hotel Division and Senior Vice President of Cendant Corporation. During this time, he developed and managed franchised brands in over 20 countries, including India, China, Italy, Morocco, Malta, the United Kingdom, and other parts of Europe, and directed Cendant's international operations on four continents.

Before coming to Vantage, Hanley served as the Managing Director and COO of the International Hotel Division and Senior Vice President of Cendant Corporation. During this time, he developed and managed franchised brands in over 20 countries, including India, China, Italy, Morocco, Malta, the United Kingdom, and other parts of Europe, and directed Cendant's international operations on four continents.

Expertise

Bill’s proven competence lies equally in development, franchising sales, marketing and operations making him an indispensable asset to the company.

Sanjay Kirpal
Chief Advisor, Operations and Sales and Marketing, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Sanjay, a graduate in English honours and HM graduate from Germany had started his career overseas. With over three decades of experience, Sanjay had served as the Chief Executive Officer (C.E.O.) with ITC – WelcomHeritage, heading a 40 Hotel Chain of Heritage Properties. He has attended the Culinary Olympics in Singapore and the General Management Programme at The Hotel School – Cornell University. He has represented ITC Hotels, at the Worldwide Starwood World Conference held at Phoenix, Arizona, USA, and at international Trade Shows like BIT Milan, ITB Berlin, WTM London and FITUR in Spain. He is a proud member of the Executive Committee of the Indian Heritage Hotels Association (IHHA)

Expertise

Sanjay’s expertise spans most aspects of hotel operations, which he approaches with innovative business development strategies, proper forecasting of projected revenues and achievement of the projections through cost effective measures. Sanjay has also set high standards in marketing and brand positioning besides quality and timely delivery of hotel projects and renovation. He specializes in setting high service standards; maximisation of revenue and monitoring of costs; implementation of TQM; developing scientific training modules, formats, policies and feedback analysis; and organising mystery audit

Pramod Kaushal
Chief Advisor, Technical Services, Cygnett Hotels & Resorts Pvt. Ltd. Experience

Pramod, a qualified MBA and a B-Tech (Civil) has had a distinguished career spanning almost four decades. He has an impressive track record of handling projects, technical operations and business expansion for leading Hospitality brands in India like Oberoi, ITC, Jaypee and Louvre Hotels & Golden Tulip.

Expertise

A strategic planner, Pramod has an innate flair for accepting challenges, motivating and managing teams to work in sync and achieve desired targets. His areas of competence include Architectural design, Planning & Infrastructure development, Construction Management, Project Management and Asset & Project portfolio Management. He had spearheaded innovative programs like-“ Green Building Initiatives”; “ HLP cost saving”; adoption of “Biometric Architecture”. He has also been instrumental in imparting training to the Chief Engineers in all major projects with which he had been associated.

Brigadier Lalit Malhotra V.S.M (Retd)
Chief Advisor Security and Administration, Cygnett Hotels & Resorts Pvt. Ltd.
Experience

Brigadier Lalit Malhotra, Alumni of the National Defence College, Delhi, has proudly served the country for 34 years being commissioned in the Indian Army. He holds a double Master’s Degree in Defence Studies. Brigadier Malhotra has shouldered major responsibilities during his distinguished career as Instructor at The Military Intelligence School; Instructor at the College of Combat (Faculty of Studies), Brigadier General Staff (Intelligence & Security); Deputy Director General, Military Intelligence (Foreign Division) at Army Headquarters and as the Deputy Commandant and Chief Instructor of the Military Intelligence Training School and Depot at Pune.

Expertise

Brigadier Malhotra is considered as a specialist and a key to conceptualization as well as implementation of Strategic Security. His core competence lies in Strategic and Corporate Planning; Imparting training on Industrial Security; Policy formulation; Strategic Evaluation and Evolution of Plans & Doctrines; HRD involving Manpower planning, recruitment and training process. His areas of expertise in Administration and Logistics, Hazard and Threat Perception Analysis, Critical Information Control and Technology support in enhancing security.